Its been another hectic run in to the Easter break with adverse weather affecting many parts. PARCELS – Our Thursday (5th April) collection is for next Tuesday (10th April) delivery. A Saturday AM delivery option is available. Next collection for overnight delivery is Tuesday the 10th when normal services resume. PALLETS – The Pallet Network has not offered us a Saturday option this year. If however you have an urgent pallet we will try to arrange something with the local depot. Best wishes to all for a happy and enjoyable Easter break.
Euro-Tran Despatch first launched in May 1987. Thats right – in May this year we celebrate 25 years in business.. APC was incorporated ‘Sept 93′ … first Director was named ‘Nov 93′ but the year we were looking for was when we formed to move the first parcels –
28th February 1994 – Thats right 18 years ago TODAY…..
Only 12 people from 7 different companies went into the hat with the correct answer.
The lucky winner wasCharlotte Moran from R A Medical in Steeton. .
Congratulations to Charlotte, Our Ron Roberts will get the prize to you by the end of the week. A new competition will be launched in March.
Many thanks to all who entered
Following on from their success in the 2010 Triangle report APC have this year come out tops in 14 of the fifteen categories. A fantastic achievement. In the category we always fail to achieve on BRAND AWARENESS, We again figured mid table and unless we are in the position to maybe sponsor formula one, its highly likely we will continue to struggle in that category. Remarkably in the ‘Loyalty Index’ Which measures the carriers ability to retain business only three carriers achieved over 50% The average being 32.6%. APC ACHIEVED A MASSIVE 81.7% SOME 24% MORE THAN THEIR NEAREST RIVAL. We are thrilled with the results and thank all our customers for their support.
If you want to know more about the survey its available for – wait for it £24,300………Alternatively ask our Ron Roberts to show you the results.
APC Overnight have made it through to the finals of the Motor Transport Awards for 2011. Not just in one category but two. The prestigeous Fleet Van Operator of the Year, But more importantly the Customer Care award. Its just reward for years of hard work for the Carrier which has the largest Uk Depot Network. It comes hot on the heels of fantastic results in the Triangle Parcel Carrier Survey where in all the important categories – Service, Customer care etc APC beat off competiton from the usual household Global players for top slots. Well done and good luck for the finals.
An extra special delivery arrives at Euro-Tran
DAC – A rescue dog brought in from Rumania by Dave and Chris will accompany Clyde, a very similar rescue dog from Greece…
Dac has unfortunately lost a part of his front leg and so faced an uncertain future. Now though he appears to have fallen on
his (3) feet so to speak and is set for a happy life in the Yorkshire Dales.
DAC came from Galati in Rumania where the ‘Rolda Foundation’ do a fantastic job looking after the stray dogs welfare, If we
think we have a problem here with dogs, it is nothing compared to there. DAC put up with a seven hour drive to Bucharest
airport, several hours at the airport followed by a flight to Brussels. A further lengthy spell at Brussels before a car journey to
London via the channel. In all a 2 day journey, before he arrived non the worse for wear..Clyde came from a Greek rescue
centre ‘PAWS’ (Paros Animal Welfare Society). Dog lovers should Google their sites to see the great work they do there and
the gorgeous, but sadly abandoned, dogs…
in Skipton its not just the Retail, and Service Sector. Dales farmers are set for a long tough winter. See this sky news
video at Bondcraft farm Eastby.
APC delivers record numbers of parcels despite the Arctic conditionsAPC Overnight is working around the clock to ensure that parcels have the best possible chance of being delivered in time for Christmas. During November, APC successfully delivered more parcels than ever on time even with snow and ice affecting UK roads. The recent snowfalls have caused further challenges, but APC has implemented additional resources at its National Sortation Hub in Wolverhampton and at its dedicated Scottish Sortation Hub in Bellshill. The network’s local depots throughout the UK have also called in additional assistance.
Customers are flooding the network with emails thanking APC for getting their parcels delivered and have made appreciative comments about how hard the depots and their drivers are working to overcome the snow and ice.
Even with the bad weather, the worst affected depots are only running two to three days behind, with staff working around the clock and seven days a week attempting to clear the back log prior to Christmas.
Whilst APC will endeavour to ensure customers receive their parcels, the latest weather forecast will certainly impact on deliveries prior to Christmas Day and create significant delays.
“This is our busiest period of the year and we are processing and delivering significantly higher volumes of parcels than any previous year despite the unprecedented snowfall and icy road conditions we are experiencing in the UK. Our National Hub Team has been strengthened with an additional 200 people and our local depot partners are employing extra staff to ensure that parcels are delivered. It is unfortunate that the whole of the British Isles is enduring the coldest winter in 31 years and it is affecting all kinds of businesses. One thing is certain, APC Overnight and its 125 plus depot network is in a better position than any other parcel courier to provide exceptional service to its customers under very challenging conditions,” said APC’s Managing Director, Ivor Skinner.
Christmas is fast approaching and we have clients already enquiring as to the schedule we will be operating over the Christmas Period.
Please be advised.
Thursday 23rd Dec – Last normal collection night for delivery before Christmas. All Despatches MUST be sent on PRE 12 to ensure delivery is attempted. This appertains to both Parcel and Pallet Deliveries.
Friday 24th Dec – Yesterdays collections will be attempted up to noon, Depots close 2pm. Priority will be given to AM deliveries.
Sat – 25th – Sun -26th – Mon-27th -Tues 28th – Depots closed NO SERVICES
Wednesday 29th Normal Parcel operations – PRIOR ADVICE if collection may be required – NO PALLET OPERATION
Thursday 30th Normal Parcel Operations – PRIOR ADVICE if collection may be required – ALL Despatches AM to ensure attempted delivery – NO PALLET OPERATION
Friday 31st Depot open until 2pm – AM deliveries prioritised. No Parcel collections- NO PALLET OPERATION
Sat -1st – Sun 2nd – Mon 3rd. – Depots Closed – No Services.
Normal Services resume on Parcels and Pallets albeit Scotland is closed for additional day.
Euro-Tran Despatch the APC Overnight Skipton depot continues its long standing relationship with Skipton Ford taking delivery of 5 vans for parcel delivery within the Aire Valley. APC Overnight beat the major global players to gain top spot in several categories in the “TRIANGLE PARCEL DELIVERY SURVEY” – (The Industry Bible) including customer services, delivery service levels, and customer retention. A fantastic achievement which is helping Euro-Tran Despatch increase market share locally in a very difficult markeplace. “APC Overnight is only now being recognised for its capabilities despite consistantly outperforming the major carriers” says David Howson MD at Euro-Tran, “This survey just proves what over 300 local business’s have been experiencing for many years – APC is a quality supplier”.
“Despite competition from other commercial vehicle manufacturers for APC business at extremely preferential rates we were keen to continue a trading relationship that goes back 23 years with Skipton Ford, (Andrew Busfield delivered our first van way back in 1987)” David tells us.. “He really pushed the boat out to get us the best deal from Ford that was possible, and that was all we could ask”.