The Do's and Don'ts of Despatch

Understand how the carriers work
A brief introduction on how a carrier operates - Just how does a carrier collect a parcel at 5pm in Edinburgh and deliver at 9am in Plymouth?.
How should we package and label goods for despatch
Its all basic stuff, but over packaging costs money and under packaging can end up in tears. Some useful tips.
Liability cover
What does it cost ? What does it cover ? What's in the small print ?
Tracking
What's it all about ? Trick or Treat?
Pricing
What should I pay and Why ?
Who does what ?
Most carriers have a niche in the marketplace, Who does what?
Links to useful sites
Just that - Really Useful sites.